Return & Exchange Policy

We want you to love your purchase from Bleau! However, if something doesn’t work out, we’re here to help.

Returns

  • You can place a return request within 5 days of delivery.
  • The product must be unused, unwashed, and with all original tags and packaging intact.
  • A deduction of ₹250 per item will be made from your refund amount to cover handling and reverse shipping charges.
  • Once the returned product reaches our warehouse and passes quality checks, your refund will be initiated within 7 days .

Refunds

  • Refunds are processed to your account according to the details provided by you.
  • Please note that refunds may take 7–14 business days to reflect in your account, depending on your bank.
  • In case of COD orders, the refund will be processed to your bank account details shared via email or form.

Exchanges

  • Exchanges are subject to product availability.
  • If the requested size/product is unavailable, a refund (after ₹250 deduction) will be initiated instead.

Non-Returnable Items

  • Accessories, sale items, and customized products are not eligible for return or exchange.

Damaged / Defective Items

  • If you receive a damaged or defective product, please email us within 48 hours of delivery with photos/videos for verification.
  • Once approved, we’ll arrange a free replacement or refund.


In rare cases, certain PIN codes may be under courier embargo, making reverse pickup unavailable. In such situations, customers will be required to ship the product back to us to initiate a return or exchange.